Great Zoo Reviews
Great Zoo has an overall rating of 1.5 based on 22 reviews. Customer feedback on Great Zoo is mixed.
22 reviews
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How would you rate Great Zoo?
All Great Zoo Reviews (22)
hello_teresa867
May 17, 2026
"Return was okay, just kinda slow"
I sent something back to greatzoo.org because it wasn’t really what I thought it’d be. The return steps were clear, so that part was fine, but I did have to email them twice just to see what was up. The refund did come through eventually, which was good, but it took longer than I expected and the updates were kinda slow. Overall, not awful, but not exactly amazing either.
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jeffersonhowell2392
May 14, 2026
"I didn’t feel comfortable using this site…"
I didn’t feel comfortable using this site. The information was unclear, and I couldn’t really tell who was behind it, which made me hesitate. Maybe everything is legitimate, but the whole experience felt off enough that I left quickly. If this was supposed to be a reliable service, I’d expect some kind of explanation or compensation for the time wasted and the lack of transparency.
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ann1994
April 30, 2026
"Helpful, but a little slow"
It did help, honestly. Got what I needed in the end. Just took longer than I expected, which was a bit frustrating. But yeah, overall it was useful.
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KathrynHelm_57
April 26, 2026
"Felt overpriced and not worth the effort"
The prices felt really unfair for what I actually got. I kept expecting it to feel worth it at some point, but it just didn’t. Kind of annoying because I wasted energy trying to make the best of it when I should’ve just gone somewhere else.
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annieeaton3230
April 25, 2026
"Rewards didn’t really feel worth the effort"
I gave the loyalty rewards a try, but they were more confusing than useful. It took too much effort to figure out how to use them, and the actual benefits felt small. In the end, I don’t think they’re worth bothering with.
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Mona.franklin
April 22, 2026
"I’m not totally sure what happened during…"
I’m not totally sure what happened during shipping, but the packaging was ripped when it arrived and the items inside looked like they’d been tossed around a bit. Thankfully everything seemed mostly okay, but it definitely didn’t leave the best impression...
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jesse2004
April 03, 2026
"Not a ton of brand options!!!"
I checked out greatzoo.org hoping to find more of the brands I already know and trust, but honestly... the selection felt limited!!! The site itself was fine, easy enough to look through, but there just wasn’t much variety for what I was looking for?? Kind of a bummer, because I expected more choices.
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alice1989
April 01, 2026
"The suitability tips didn’t really match..."
The suitability tips didn’t really match my dog at all. It felt like they were pushing a generic recommendation rather than actually considering what would work for him, which made me question what the advice was really based on.
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RobertDawson
March 31, 2026
"Not really worth it"
I was disappointed with this. The website made it sound like it was good quality, so I was confused when it showed up feeling kind of cheap. After just a few days, it already broke. Definitely not what I thought I was paying for
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Ann_castro90
March 26, 2026
"Kind of Embarrassing How Little I Could Find"
I felt a little embarrassed walking around with barely anything in my cart, but so many of the items I came in for were out of stock. I ended up leaving with only a few things and had to shop somewhere else to finish my list.
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Alicia.medina
March 21, 2026
"Codes were kind of hit or miss"
I tried a few codes and only one actually went through. Even then, the discount wasn’t what I expected based on what it showed. Not sure if I missed something or if the info was just off, but it was a little frustrating
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kerryrobinson6064
March 03, 2026
"Canceling Was Way More Trouble Than Expected"
Just a heads up if you’re thinking about signing up: canceling was a real hassle. I tried to end my subscription and it was not straightforward at all. I had to click around a bunch just to figure out where to go, and the whole process felt way more complicated than it needed to be. Frustrating experience.
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Joann_wright77
February 27, 2026
"Not gonna lie, changing autoship was frustrating"
Not gonna lie, it was annoying that I couldn’t change my autoship when I needed to. I expected it to be simple, but it turned into a hassle
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JohnHay_89
February 12, 2026
"I found it way too confusing to use…"
I found it way too confusing to use, and it felt really slow most of the time. I kept getting frustrated trying to figure things out
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JohnBell_92
January 23, 2026
"Product details could be clearer"
so the site was easy to use overall, but some of the product info felt a little unclear. I had to click around a bit to figure out what was actually included. It wasn’t a bad experience, I just wish the details were more straightforward before buying.
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DavidHughes
January 12, 2026
"I was ready to buy but the checkout…"
I was ready to buy but the checkout page just didn’t feel trustworthy to me. Something about it made me hesitate so I ended up leaving without placing the order.
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DavidStoll_59
December 31, 2025
"Tired of Chasing for Updates"
The communication was disappointing. I kept waiting for updates and ended up having to chase things myself most of the time. The replies were slow, and when I did get a response, it didn’t really explain much. At some point I just felt worn out from constantly following up. Even a quick message would’ve made a big difference, but instead I was left guessing. Maybe other people had a better experience, but for me it was frustrating and not worth the stress.
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hello_daria195
December 19, 2025
"Felt More Complicated Than It Needed to Be"
I walked away feeling like it was overpriced for what I actually got. I expected a bit more for the money, but in the end it just didn’t feel worth it. Also, the whole experience had me thinking, why is this so complicated? It really didn’t need to be
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michael.Villegas
December 16, 2025
"Frustrating account mess"
I had a really annoying time with my account on greatzoo.org, I was just trying to change my email and password and it kept throwing errors at me, then it would randomly log me out like I had done something wrong.
The support team did get back to me eventually but it was slow and the replies felt super generic, like they were just pasting the same message over and over, and it took way too long to fix something as basic as getting back into my account, not a great experience.
The support team did get back to me eventually but it was slow and the replies felt super generic, like they were just pasting the same message over and over, and it took way too long to fix something as basic as getting back into my account, not a great experience.
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HowardLouis
December 09, 2025
"My order was messed up"
I ordered a few things from greatzoo.org, and when the package finally showed up, it wasn’t even right. One item was the wrong size and another one was just missing completely. I emailed them, but getting a straight answer took way too long, which was so irritating. I just wanted what I paid for without having to chase them around. I wouldn’t bother ordering from them again.
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